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Cradlepoint COR IBR650
Semi-Ruggedized 3G/4G LTE Router for Business Applications That Require Reliable Connectivity

Cradlepoint COR IBR650

Sorry, this product is no longer available, please contact us for a replacement.

Overview:

Ideal for Kiosks, Surveillance, Digital Signage and More

Ideal for Kiosks, Surveillance, Digital Signage and More

The Cradlepoint COR IBR600 Series is built for your M2M network. The COR IBR600 Series is an affordable, highly featured compact router with an embedded modem designed for critical business and enterprise applications that require 24/7 connectivity. With its compact size, sleek metal case, mounting bracket, and external mobile broad-band and WiFi* (IBR600 only) antennas, the Cradlepoint COR IBR600 Series is ideal for use in high-availability portable or fixed applications like ATMs, kiosks, surveillance, vehicles, etc.

Cradlepoint COR provides instant network connectivity with a built-in modem—just add a mobile broadband plan or insert an activated SIM (2FF) and go. It also supports traditional wired data networks like DSL, cable, or T1 for maximum network flexibility. Business-continuity features like failover/ failback come standard in Cradlepoint COR. When configured for failover, COR detects network failures and seam-lessly switches over to a secondary WAN—keeping your network online.

The Cradlepoint COR IBR600 Series provides VPN end-point functionality, VLAN support, IPv6 support, multiple remote management methods including SMS, modem data usage management and alerts, GPIO support, USB-to-serial console passthrough support for out-of-band management of connected devices, and the ability to be part of a PCI-DSS compliant solution. It allows for secure access to company networks for enterprise applications and provides a secure way to transmit sensitive data to and from a remote site.

  • For use in 24/7 business-critical installations such as ATMs, kiosks, surveillance, vehicles, etc.
  • Increase your network availability with WiPipe-powered automatic failover and failback
  • Several models available with 4G and/or 3G support for US and international carriers
  • Certified for shock and vibration in accordance with MIL STD 810G and SAE J1455—be confident in the device’s ability to survive challenging environments, including vehicles
  • IPsec VPN termination (tunnel, NAT-T, and transport) with GRE support and site-to-site dynamic VPN with NHRP
  • Create a custom-branded hotspot with our captive portal
  • Supports both wireless and wired Internet connections (two Ethernet ports for either LAN/LAN or WAN/LAN)

Mission-Critical Networking for the Most Challenging Environments

Wired and Wireless Routing Platforms for M2M/IoT & In-Vehicle

Keep your vehicles, machines, and IoT networks connected and cloud-managed 24/7 with the Cradlepoint COR Series, the most reliable, capable, and rugged routers in the industry. Purpose-built for the most demanding M2M / IoT and mobile in-vehicle connectivity.

  • Fully integrated with Cradlepoint NetCloud Platform for cloud management and virtual cloud networking.
  • Supported by Cradlepoint Extensibility Platform & SDK to enable an infinite set of applications and capabilities.

In-Vehicle

Ensure mission-critical connectivity on the move

Key Features:

  • Ruggedized for vibration, shock, dust, splash, humidity
  • Supports LTE Advanced & active GPS
  • Advanced security, VPN, stateful firewall
  • Extensibility Dock for second modem, more ports, etc.
  • Constant network access anywhere

M2M / IoT

The most reliable networking solutions for M2M/IoT

Key Features:

  • Compact form factor & ruggedized for extreme applications
  • Built-in wired & multi-carrier wireless failover
  • Supports advanced routing protocols
  • Extensibility dock for more GPIOs
  • Router SDK enables custom applications

Parallel Networks

Safeguard mission-critical networks such as payment systems, banking & healthcare

Key Features:

  • Air-gapped, highly secure connectivity
  • Simplified, secure network configuration
  • Remote monitoring & alerts
  • Day-1 Internet
  • Decrease PCI scope

Features:

Internet Access and Device Connectivity

  • Includes integrated 3G/4G modem (see attached for options and specifications)
  • 2 Ethernet LAN/WAN ports for Ethernet-enabled devices or landline Internet
  • Wireless 2x2 MIMO “N” WiFi (802.11 b/g/n)*
  • Supports up to 64 WiFi connections at a time*
  • Two SSIDs (with individual security, bandwidth limits, and QoS settings; separate critical traffic or create a public WiFi hotspot)*

Security

  • IPsec VPN (up to 5 concurrent sessions) and GRE Tunneling option, alsosupports passthrough VPN connections (IPsec, L2TP, PPTP)
  • Layer 2 Tunneling Protocol (L2TP)**
  • WEP, WPA, WPA2, WPA2 Enterprise with AES encryption for secure WiFi*
  • 802.1Q VLAN support to isolate, segment and secure network traffic
  • SPI (stateful packet inspection) firewall and NAT (network address translation) to prevent unwanted access to connected computers
  • Zone-based firewall
  • Variety of security features (URL filtering, IP & traffic filtering, DMZ, port forwarding) for safer Internet access
  • Advanced security mode and reporting to facilitate PCIDSS compliance

Flexibility

  • First-time and advanced setup wizards for easy, swift, and secure setup
  • Remote management with Cradlepoint Enterprise Cloud Manager
  • Multi-Carrier Software-Defined Radio with LPE models
  • SNMP v1/2c/3, CLI over SSH, and SMS
  • IP passthrough support provides 3G/4G-to-Ethernet adapter
  • Create a WiFi hotspot with a captive portal (terms of service, ads, etc)*
  • Network failover support & load balancing
  • GPIO for additional hardware control, serial console available (USB-to-serial)
  • LAN/WAN affinity to assign specific LAN traffic to a WAN
  • Enterprise routing protocols:** BGP, OSPF, RIP
  • VRRP for enterprise router redundancy**
  • GPS NMEA GGA, VGT, and/or RMC sentence support
  • IPv6 support
  • Advanced APN management
  • Network Mobility (NEMO) support for session continuity in mobile networks**
  • Roaming control and ability to force 3G or 4G bands

*WiFi is only supported on IBR600 models
**Requires an Extended Enterprise License

Specifications:


Cradlepoint IBR600 / IBR650 Series Specifications
Technical Specifications
WAN
  • Integrated LTE-only, HSPA+, or LTE/HSPA+/EVDO modem
  • Two 10/100 Ethernet ports (WAN or LAN)
LAN Two LAN 10/100 Ethernet ports (WAN or LAN)
Ports
  • Power
  • Two Ethernet LAN or WAN
  • Two cellular antenna connectors (SMA)
  • Two WiFi connectors* (reverse SMA)
Temperature
  • −20 °C to 60 °C (−4 °F to 140 °F) operating modem as WAN
  • −20 °C to 50 °C (−4 °F to 122 °F) operating Ethernet as WAN
  • −30 °C to 70 °C (−22 °F to 158 °F) storage
Humidity (non-condensing)
  • 10% to 85% operating
  • 5% to 90% storage
Power
  • DC input steady state voltage range: 9 – 18VDC
  • Recommended inline fuse for vehicle installations: 1.5A fast-blow
  • Idle: typical=350mA@12V(4.2W)
    worst case=700mA@12V(8.4W)
  • Tx/Rx: typical=600mA@12V(7.2W)
    worst case=1200mA@12V(14.4W)
Size 3.3 in x 4.0 in x 0.9 in (85 mm x 102 mm x 22 mm)
Certifiication
  • FCC
  • WiFi Alliance*
  • Shock/Vibration (MIL STD 810G and SAEJ1455)
  • Carrier certifications (see individual SKUs for additional certifications)
Specific Features
WAN
  • LTE-only, HSPA+, or LTE/HSPA+/EVDO
  • Advanced Modem Failure Check
  • Standby
LAN
  • VLAN 802.1Q
  • DHCP Server, Client, Relay
  • DNS and DNS Proxy
  • DynDNS
  • UPnP
  • DMZ
  • Multicast/Multicast Proxy
  • QoS (DSCP and Priority Queuing)
  • MAC Address Filtering
Management
  • Cradlepoint Enterprise Cloud Manager1
  • Web UI, API, CLI
  • Data Usage Alerts (router and per client)
  • Advanced Troubleshooting (support)
  • Device Alerts
  • SNMP
  • SMS control
VPN and Routing
  • IPsec Tunnel – up to two concurrent sessions
  • GRE Tunnel
  • Route Filters (Access Control Lists, Prefix Filters, Route Maps, Communities for BGP)
  • Routing Rules
  • Policy-based Routing
  • NAT-less Routing
  • Virtual Server/Port Forwarding
  • IPv6
  • CP Secure VPN compatible2
Security
  • RADIUS and TACACS+ support3
  • 802.1x authentication for Ethernet
  • Certificate support
  • ALGs
  • MAC Address Filtering
  • Advanced Security Mode (local user management only)
  • Per-Client Web Filtering
  • IP Filtering
  • Content Filtering (basic)
  • Website Filtering
  • Zone-Based Object Firewall with host address (IP or FQDN), port, and mac address
What's In The Box
What's In The Box
  • COR IBR600/IBR650 Integrated Broadband Router w/ metal mounting bracket
  • External 3G/4G mobile broadband modem antennas (2) (SMA) w/ support for GPS on auxiliary connection (some models), finger tighten only
  • External WiFi antennas (2) reverse SMA*, 5 dBi gain, finger tighten only
  • 12V / 1.5A power supply w/ locking connector; GPIO/power cable available
  • Quick Start Guide with warranty information
Support and Warranty
Support and Warranty
  • CradleCare Support available in the US and Canada with technical support, software upgrades, and advanced hardware exchange – 1-, 3-, and 5-year options.
  • Three-year limited hardware warranty available world-wide on IBR600/IBR650 series products when purchased from an approved Cradlepoint Partner or Distributor – extend warranty to 5 years.
Accessories
Accessories
  • Universal 3G/4G/LTE antenna w/ SMA connector (2dBi/3dBi) (Part # 170649-000)
  • Directional Patch antenna for external (outside) mounting (Part # 170587-000)
  • Directional Yagi (Log-Periodic) antenna for external (outside) mounting (Part # 170588-000)
  • Omni-directional antenna for external (outside) mounting (Part # 170586-000)
  • 12” Mag-mount antenna (Part # 170605-000)
  • 4” Mini mag-mount antenna (Part # 170606-000)
  • COR 2 meter power & GPIO cable (direct wire) (Part # 170585-000)
  • COR 2 meter power & GPIO cable (direct wire) with filter (required for E-mark compliant vehicle installations) (Part # 170635-100)
  • COR vehicle power adapter (Part # 170635-000)
  • COR wall power adapter (Part # 170584-000)
  • COR international wall power adapter (Part # 170446-002)
  • COR mounting bracket (Part # 170593-000)

* WiFi is only supported on IBR600 models
1 Enterprise Cloud Manager requires a subscription.
2 Cradlepoint Secure VPN-NAT configuration only
3 Native support for authentication. Authorization and accounting support through hotspot/captive portal services.

Business-Grade Modem Specifications:

COR IBR600/IBR650 models include an integrated 4G LTE or HSPA+ or LTE/HSPA+/EVDO modem – specific model names include a specific modem (e.g., the COR IBR650LPE-VZ includes a Verizon LTE modem).

COR IBR600LPE-VZ, COR IBR650LPE-VZ – 4G LTE/HSPA+/EVDO for Verizon

  • Technology: LTE, HSPA+, EVDO Rev A
  • Downlink Rates: LTE 50 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)
  • Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)
  • Frequency Bands:
    • LTE: Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700 MHz), Band 25 (1900 MHz)
    • HSPA+/UMTS: (850/900/1900/2100 MHz, AWS)
    • GSM/GPRS/EDGE: (850/900/1800/1900 MHz)
    • CDMA EVDO: Rev A/1xRTT (800/1900 MHz)
  • Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +/− 1 (typical conducted)
  • Antennas: two SMA male (plug), finger tighten only (maximum torque spec is 7 kgf-cm)
  • Industry Standards & Certs: FCC, WiFi Alliance (IBR600 only), Verizon, Verizon NEMO/DMNR for Primary Wireless Access
  • SIM: one 2FF slot
  • GPS: passive GPS support

COR IBR600LPE-AT, COR IBR650LPE-AT – 4G LTE/HSPA+/EVDO for AT&T

  • Technology: LTE, HSPA+, EVDO Rev A
  • Downlink Rates: LTE 50 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)
  • Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)
  • Frequency Bands:
    • LTE: Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700 MHz), Band 25 (1900 MHz)
    • HSPA+/UMTS: (850/900/1900/2100 MHz, AWS)
    • GSM/GPRS/EDGE: (850/900/1800/1900 MHz)
    • CDMA EVDO: Rev A/1xRTT (800/1900 MHz)
  • Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +/− 1 (typical conducted)
  • Antennas: two SMA male (plug), finger tighten only (maximum torque spec is 7 kgf-cm)
  • Industry Standards & Certs: PTCRB, FCC, WiFi Alliance (IBR600 only), AT&T
  • SIM: one 2FF slot
  • GPS: passive GPS support

COR IBR600LPE-SP, COR IBR650LPE-SP – 4G LTE/HSPA+/EVDO for Sprint

  • Technology: LTE, HSPA+, EVDO Rev A
  • Downlink Rates: LTE 50 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)
  • Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)
  • Frequency Bands:
    • LTE: Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700 MHz), Band 25 (1900 MHz)
    • HSPA+/UMTS: (850/900/1900/2100 MHz, AWS)
    • GSM/GPRS/EDGE: (850/900/1800/1900 MHz)
    • CDMA EVDO: Rev A/1xRTT (800/1900 MHz)
  • Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +/− 1 (typical conducted)
  • Antennas: two SMA male (plug), finger tighten only (maximum torque spec is 7 kgf-cm)
  • Industry Standards & Certs:FCC, WiFi Alliance (IBR600 only), Sprint
  • SIM: one 2FF slot
  • GPS: passive GPS support

COR IBR600LPE-GN, COR IBR650LPE-GN – 4G LTE/HSPA+/EVDO (generic – for use on T-Mobile and US Cellular in the U.S. and Rogers, Bell, & TELUS in Canada)

  • Technology: LTE, HSPA+, EVDO Rev A
  • Downlink Rates: LTE 50 Mbps, HSPA+ 21.1 Mbps, EVDO 3.1 Mbps (theoretical)
  • Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps, EVDO 1.8 Mbps (theoretical)
  • Frequency Bands:
    • LTE: Band 2 (1900 MHz), Band 4 – AWS (1700/2100 MHz), Band 5 (850 MHz), Band 13 (700 MHz), Band 17 (700 MHz), Band 25 (1900 MHz)
    • HSPA+/UMTS: (850/900/1900/2100 MHz, AWS)
    • GSM/GPRS/EDGE: (850/900/1800/1900 MHz)
    • CDMA EVDO: Rev A/1xRTT (800/1900 MHz)
  • Power: LTE 23 dBm +/− 1, HSPA+ 23 dBm +/− 1, EVDO 24 dBm +/− 1 (typical conducted)
  • Antennas: two SMA male (plug), finger tighten only (maximum torque spec is 7 kgf-cm)
  • Industry Standards & Certs: CE, WiFi Alliance (IBR600 only), GCF-CC
  • SIM: one 2FF slot
  • GPS: passive GPS support

COR IBR600LP3-EU, COR IBR650LP3-EU

  • Technology: LTE, HSPA+
  • Downlink Rates: LTE 50 Mbps, HSPA+ 21.1 Mbps (theoretical)
  • Uplink Rates: LTE 50 Mbps, HSPA+ 5.76 Mbps (theoretical)
  • Frequency Bands:
    • LTE: Band 1 (2100 MHz), Band 3 (1800 MHz), Band 7 (2600 MHz), Band 8 (900 MHz), Band 20 (800 MHz)
    • HSPA+/UMTS: (850/900/1900/2100 MHz)
    • GSM/GPRS/EDGE: (850/900/1800/1900 MHz)
  • Power: LTE 23 dBm +/− 1, UMTS 23 dBm +/− 1 (typical conducted)
  • Antennas: two SMA male (plug), finger tighten only (maximum torque spec is 7 kgf-cm)
  • Industry Standards & Certs: CE, WiFi Alliance (IBR600 only), GCF-CC
  • SIM: one 2FF slot
  • GPS: passive GPS support

COR IBR600P-INTL, COR IBR650P-INTL

  • Technology: HSPA+
  • Downlink Rates: HSPA+ 21 Mbps (theoretical)
  • Uplink Rates: HSPA+ 5.76 Mbps (theoretical)
  • Frequency Bands:
    • HSPA+/UMTS: (850/900/1900/2100 MHz, AWS)
    • GSM/GPRS/EDGE: (850/900/1800/1900 MHz)
  • Power: LTE 23 dBm +/− 1, UMTS 23 dBm +/− 1 (typical conducted)
  • Antennas: two SMA male (plug), finger tighten only (maximum torque spec is 7 kgf-cm)
  • Industry Standards & Certs: PTCRB, GCF-CC, FCC, IC, CE, WiFi Alliance (IBR600 only)
  • SIM: one 2FF slot
  • GPS: passive GPS support

Cradlepoint products with the -EU and -INTL SKUs enable and disable WiFi channels to comply with EU law. The -EU and -INTL SKUs are not legal for use in North America.

The -EU and -INTL versions come with an adapter kit for non-USA/Canada power outlets (includes US, EU, and UK options).

The IBR600 is configured with an internal modem already. No external modem is required.

Hardware Specifications:

Cradlepoint IBR600 / IBR650 Front Specificaitons

Cradlepoint IBR600 / IBR650 Back Specificaitons

Software:

Cradlepoint’s NetCloud

Routing Firmware, Management, & Virtual Cloud Networking for M2M/IoT & In-Vehicle

Cradlepoint’s NetCloud platform combines industry-leading router firmware, award-winning Enterprise Cloud Manager, and the new NetCloud Engine network-as-a-service. This integrated platform of flexible, extensible, and rapidly deployable applications enables an entirely new way to easily build, secure, control, and manage end-to-end private networks in the cloud using wired and wireless broadband Internet services.

NetCloud OS

Firewall, Advanced Routing-Optimized for LTE
Firmware is the heart of our industry leading LTE routers. Sustained commitment to new features and capabilities ensures your network is always up to date and secure.

NetCloud Manager

Quickly Deploy, Manage & Monitor Your Network
Cloud Management Service that enables zero-touch deployment, remote management, alerting, and analytics of in-vehicle routers and IoT gateways.

NetCloud Engine

Software-Defined. Security-Driven. Cloud-Delivered.
NetCloud Engine enables virtual cloud networking that leverages cloud, Software-Defined Networking (SDN), and Network Function Virtualization (NFV) technologies.

Security Applications

Enhance network security with best-in-class applications from Cradlepoint Technology Partners. Create, deploy, and manage network security applications at remote locations with the Cradlepoint NetCloud platform. Improve productivity, reduce costs, and enhance the security intelligence of your network.

Zscaler Internet SecurityZscaler Internet Security

Configured in minutes, best-inclass Zscaler Internet Security protects your organization from web-based threats.

CP Secure Threat ManagementCP Secure Threat Management

A comprehensive intrusion prevention and detection system (IPS/IDS) for full defense-in-depth.

COR Platform Extensibility
COR Platform Extensibility

Cradlepoint Extensibility enables customers and developers to build one-of-a-kind applications and vertical solutions by extending key elements of the Cradlepoint platform. By leveraging our hardware, firmware, and cloud services, developers can add differentiation and unique value to the solutions they offer.

COR Extensibility Dock
Extend select Cradlepoint COR Family routers with an additional modem, additional Ethernet ports, and more general purpose input/outputs (GPIOs).

Router SDK (Open Beta)
Build custom vertical applications securely running at the edge, protected on device, and deployed through the cloud. Manage, deploy, and monitor customer Edge applications from the cloud across the entire fleet.

Developer Community (Open Beta)
Developer Community to leverage knowledge, share, and collaborate with other developers—for a one stop shop.

ECM API
Cradlepoint’s API provides the building blocks developers need to craft applications that access the data from a software platform.

Compare:

IoT / M2M & In-Vehicle: COR Routers

Keep machines connected 24x7 with Cradlepoint COR, the industry's most reliable solution for M2M/IoT and Transportation networking.

  IBR900 / IBR950 IBR1100 / IBR1150 IBR600B / IBR650B IBR600C / IBR650C IBR600 / IBR650 IBR350
Router In-Vehicle Router In-Vehicle Router M2M/IoT Router IoT/M2M & In-Vehicle Router M2M/IoT Router M2M/IoT Router
Supports LTE-A Yes Yes With COR Extensibility Dock only With 2nd modem in COR Extensibility Dock only No No
Cloud Management Yes Yes Yes Yes Yes Yes
NetCloud Engine Yes Yes Yes Yes No Yes
Zone-Based Firewall Yes Yes Yes Yes Yes Yes
Zscaler Internet Security Support Yes Yes Yes Yes Yes No
CP Secure Threat Management Support Yes
(FW 6.3.2 and Later)		 No No Yes No No
SIM-Based Auto-Carrier Selection Yes Yes Yes (AT&T, T-Mobile & Verizon only) No, Carrier Switching via Software-Defined Radios No No
Ports (LAN/WAN) 2 / 2 (GigE), 4 with Ext Dock (2 GigE) 3 / 3 2 / 2, 4 with Ext Dock (1 GigE) 2 / 2, 4 with Ext Dock (1 GigE) 2 / 2 1 / 0
Enterprise-Grade Modems Certified Embedded
3G/4G LTE		 Certified Embedded
4G LTE		 Certified Embedded
4G LTE		 Certified Embedded
4G LTE		 Certified Embedded
3G/4G LTE		 Certified Embedded
3G/4G LTE
Wireless Broadband Technology LTE / HSPA+ / EVDO, LTE / HSPA+ LTE / HSPA+ / EVDO, LTE / HSPA+ LTE / HSPA+ 4G LTE / 3G EVDO / HSPA+ LTE-only, HSPA+, or LTE / HSPA+ / EVDO LTE-only, HSPA+, or LTE / HSPA+ / EVDO
WiFi Dual-band, dual-concurrent WiFi (802.11 a/b/g/n/ac)*
Wave 2		 Dual-band, dual-concurrent WiFi (802.11 a/b/g/n/ac)* 802.11 b/g/n* 2x2 MIMO 802.11 b/g/n 802.11 b/g/n* None
GPS Active GPS with TAIP, NMEA Active GPS with TAIP, NMEA None Passive GPS with TAIP, NMEA Passive, NMEA None
SIM Slots 2 2 2 2 1 1 or 2
Housing Ruggedized Ruggedized Semi-Ruggedized Semi-Ruggedized Semi-Ruggedized Industrial plastic
Operating Temperature -22°F to +158°F
(-30°C to 70°C)		 -22°F to +158°F
(-30°C to 70°C)		 -4°F to 140°F
(-20°C to 60°C)		 -4°F to 140°F
(-20°C to 60°C)		 -4°F to 140°F
(-20°C to 60°C)		 32°F to 104°F
(0 to 40°C)
Dock Option COR Extensibility Dock Dual-Modem Dock COR Extensibility Dock COR Extensibility Dock No No
Redundant Power Capabale With COR Extensibility Dock or 9-Wire GPIO Cable No With COR Extensibility Dock only With COR Extensibility Dock only No No
GPIOs 2 + 4 with 9-Wire GPIO Cable 2 + 3 with Serial to GPIO Cable 2 + 4 with 9-Wire GPIO Cable 2 + 4 with 9-Wire GPIO Cable 2 No
Ignition Sensing / Sleep Mode Yes Yes Yes Yes No No
Supports FirstNet (Band 14) With Extensibility Dock With Dual-Modem Dock With Extensibility Dock With Extensibility Dock No No

*Non-WiFi version available
**Extended temperature spec power supply required to support full range

CradleCare Support:

CradleCare SupportFrom initial device deployment to long-term operations, Cradlepoint Global Support offers world-class resources and expertise to keep your network secure, simple and efficient. Cradlepoint offers multiple tiers of support to provide you exactly what you need.

With Cradlepoint Global Support and CradleCare, you can:

  • Maximize revenue through always-on uptime and response times
  • Save time with our web-based Connect Portal and Knowledge Base
  • Collaborate with our multi-certified technical team
  • Maintain PCI Compliance with up-to-date router and modem firmware

The following chart provides an overview of Cradlepoint's support and maintenance offerings:

Included with every Cradlepoint purchase CradleCare Basic CradleCare

Web-based Cradlepoint Connect Portal:

  • 24x7x365 access to our Knowledge Base and Firmware download library
  • 12x5 email support (for Enterprise Cloud Manager and NetCloud Gateway only)
  • Knowledge Base access
  • Firmware upgrades
  • Standard warranty with extended warranty options

Included +

  • Covers all products and services
  • 12x5 phone, email and chat support for Cradlepoint routers, ECM and NetCloud Gateway
  • Knowledge Base access
  • Firmware upgrades
  • Standard warranty with extended warranty options

CradleCare Basic +

  • 24x7 qualified phone support and 12x5 email/chat support for Cradlepoint routers, ECM and NetCloud Gateway
  • Advanced Exchange: Next business day replacement
  • Service level targets
  • Assigned Enterprise Support Engineer (for deployments of 50 routers or more)
  • Enterprise engineering resources for network design and best practices implementation
  • Priority consideration of future feature requests and beta trials
  • Knowledge Base access
  • Firmware upgrades
  • Extended Warranty for routers for the term of CradleCare license

Extended Warranties

Extended Warranties can be purchased in subsequent years, and as a follow-on warranty at the conclusion of the standard warranty period. No gap in coverage is allowed: the new warranty must be in place before the existing warranty expires.

Standard One-Year Warranty (With Extended Warranty Option) Includes:

  • Access to Cradlepoint Connect portal and Knowledge Base
  • Hardware repair/replacement with 3-5 day shipping
  • Software bug fixes
  • An option to extend your warranty to 2, 3, or 5 years at the conclusion of the standard warranty period*

*Hardware warranties cannot be extended beyond 5 years from the date of purchase.

Documentation:

Download the Cradlepoint COR Series Datasheet (.PDF)

Download the Cradlepoint IBR600/IBR650 Datasheet (.PDF)

Download the Cradlepoint IBR600/IBR650 Spec Sheet (.PDF)